PSObservability · Oracle
Observability for Oracle finance and ERP applications
Know before finance does. 360° observability for PeopleSoft, and help for E-Business Suite and Fusion Cloud ERP.
Blis Observability for PeopleSoft monitors your PeopleSoft application from the logon page to the database: availability, performance, health and infrastructure in one Elastic-based view, so you see problems before your users do.
Oracle Partner specialised in PeopleSoft · Elastic Select Partner
Your month-end batch failed at 02:00. Who found out, and when?
Is this you?
Three things we hear from PeopleSoft teams
- 01
“The 02:00 batch failed, and finance found out first.”
Month-end, payroll and procurement runs are where PeopleSoft problems cost the most.
- 02
“PeopleSoft is slow, but every server says it is fine.”
A server that is up does not mean PeopleSoft is usable.
- 03
“We don't know what normal looks like until users complain.”
Without a baseline, every slowdown is a surprise.
What you get
Seven components, one view
- Basic + Extended
Availability
Is PeopleSoft up, and usable? The application, its components and infrastructure, plus synthetic PeopleSoft and search-server logon checks and service-level indicators.
- Extended
Performance
Application performance monitoring, PeopleSoft Performance Monitor data, real-user monitoring and Java (JMX/JVM) metrics.
- Extended
Functional health
Are the business processes flowing? Stuck transactions such as purchase orders, batch processing and application usage.
- Extended
Technical health
PeopleTools set-up, process planner, Integration Broker, lifecycle and certificate expiry.
Certificate expiry: Basic + Extended - Extended
Infrastructure
Operating-system (Linux, Windows), cloud-infrastructure and VMware metrics, where they apply.
- Extended
Database
Metrics and performance of the PeopleSoft database, for Microsoft SQL Server and Oracle Database.
- Extended
Spend
Operational cloud cost for cloud-hosted PeopleSoft.
- Alertsto Microsoft Teams, e-mail or external alerting systems such as PagerDuty and Azure Communication Services
- Automatic ticketsin supported service-desk systems
How it works
From your PeopleSoft estate to your service desk
- 01 · Source
Your PeopleSoft estate
on-premise, OCI, Azure or AWS- WebElastic Agent
- ApplicationElastic Agent
- Process schedulerElastic Agent
- SearchElastic Agent
- DatabaseElastic Agent
- 02 · Collect
Data gateway
A server in your environment. Runs the synthetic checks.
- 03 · Analyse
Elastic Cloud, hosted by Blis
- Elasticsearch
- Kibana
- Fleet Server
- 04 · Outputs
- Health scores
- Anomalies and forecasts
- Service-level indicators
- Alerts
- 05 · Delivery
- Microsoft Teams
- PagerDuty
- Azure Communication Services
- Your service desk
We set up the data gateway and agents with you. The Elastic Cloud service is part of the product.
Illustrative architectureBasic and Extended
Start with the foundation. Grow to the full view.
Basic
- Who it is for
- Managed Services customers; the foundation
- How you get it
- Included in our Managed Services for PeopleSoft
- Availability, synthetic logon, service-level indicators, certificate expiry, alerts (Included)
- Performance, functional health, technical health, infrastructure, database, spend (Not included)
- Automatic tickets in supported service-desk systems (Not included)
Extended
- Who it is for
- The full product
- How you get it
- On request
- Availability, synthetic logon, service-level indicators, certificate expiry, alerts (Included)
- Performance, functional health, technical health, infrastructure, database, spend (Included)
- Automatic tickets in supported service-desk systems (Included)
Operating-system metrics apply to Linux and Windows, cloud metrics to cloud-hosted environments and VMware metrics to VMware-hosted environments.
Five concepts
How we read your PeopleSoft data
A server running at 100% CPU all day is unhealthy but not unusual. CPU doubling from 20% to 40% is unusual but not unhealthy. You need both views.
How to start
Scan, implement, operate
- 1
Scan
free · 1 hourWe look at your PeopleSoft version, hosting, database and hot spots, and give you a short findings note.
- 2
Implement
a small projectWe set up the data gateway and agents with you, arrange authorisations and connectivity, and demonstrate the product. You and Blis accept when the monitored items are stable.
- 3
Operate
Basic or ExtendedRegular management and periodic product updates by Blis. Additional services (reports, dashboards, accounts, data interpretation) and expert services (analysis, problem solving) when you need them.
Rates according to the agreed rate card.
Beyond PeopleSoft
The same question for your other Oracle applications
- Product
PeopleSoft
Packaged observability: Blis Observability for PeopleSoft.
- Service
Oracle E-Business Suite
- Service
Oracle Fusion Cloud ERP
Audit data and monitoring around Fusion, on Elastic.
Run Oracle on-premise or in the cloud? Tell us what you run, and we start with a free scan.
Book a free 1-hour observability scan
Deployment and data
Where it runs and what we collect
Standard
Elastic Cloud service by Blis
The Elastic Cloud service is part of the product. You provide a server for the data gateway.
Options
Your own Elastic / self-managed
Options exist for organisations that already run Elastic or have sovereignty or network constraints. Ask us.
Compatible with
- PeopleSoft HCM, FSCM, ELM, Campus Solutions and Interaction Hub
- PeopleTools versions supported by Oracle
- Linux and Windows · Oracle Database and Microsoft SQL Server
- On-premise, Oracle Cloud Infrastructure, Microsoft Azure and Amazon Web Services
Data
We collect defined datasets from your environment. In the Extended version some datasets can contain user-related data (user IDs, client addresses, search criteria). A data processing agreement is available on request.
Why Blis Digital
Specialists, on Elastic, as a product
- 01
Specialists in PeopleSoft
An Oracle Partner specialised in PeopleSoft, with long-standing experience in your mission-critical application.
- 02
Built on Elastic
Blis Digital is an Elastic Select Partner.
- 03
A product, not a project
Ready-made observability that you start with, instead of a build from scratch.
- 04
Flexible delivery
On-site, remote or hybrid.
- 05
EU-based
A company entirely based in the European Union, principal seat in the Netherlands.
FAQ
Questions we get asked
A PeopleSoft-specific observability product on Elastic: availability, performance, health and infrastructure in one view, with health scores, anomaly detection, baselines, forecasts and service-level indicators.
Basic covers availability, synthetic logon checks, service-level indicators and certificate expiry, and is included in our Managed Services for PeopleSoft. Extended adds performance, functional health, technical health, infrastructure, database and spend monitoring.
No. In the standard setup the Elastic Cloud service is part of the product. If you already run Elastic, ask us about your options.
PeopleSoft HCM, FSCM, ELM, Campus Solutions and Interaction Hub on PeopleTools versions supported by Oracle, Linux or Windows, Oracle Database or SQL Server, on-premise, OCI, Azure or AWS.
A server for the data gateway, agents on the PeopleSoft servers, access and connectivity, and PeopleSoft Performance Monitor if you want PPM-based functions.
Those are services: we help you design, build and operate observability on Elastic. Tell us what you run and start with a free scan.
Yes. The Spend component shows the operational cloud cost of cloud-hosted PeopleSoft.
Free scan